Badges [ 12 ] [-]
Memberships [ 1 ] [+]
Activity Stream [+]
Ideas Contributed [ 49 ] [+]
There are many elements in the IdeaScale-authored code for ideas communities that include element-specific inline styles. This is particularly problematic on content elements that have no specific id property defined. It is extremely difficult to override these inline styles in any kind of general fashion. Quite some time ago, IdeaScale entirely removed the ability to use inline styles in the custom content we can ...more »
Although we have considerable control over the look and feel of our communities through the custom theme settings, there is virtually no control over the look and feel of the notification email messages that are sent from them. There is very limited opportunity to adjust the content of the messages using the Languages & Strings fragments, but we cannot adjust the order in which they are combined. The only branding we ...more »
Presently it is possible to drill down into the member activity page for a community member wherever they have contributed to an idea. However, if you don't know where a member might have provided some content, or if they have not, it is impossible to reach their activity page. We also cannot get to the member activity page for a member directly from the administrative interface. Please provide the same drilldown access ...more »
The most-recent update to the user interface of the IdeaScale administrative pages has changed the label of the dropdown menu from the name of the current community to the generic 'communities' label. This change makes it very unclear what community is being worked on. I frequently have two different communities open at the same time when I am comparing configurations and applying changes to keep our communities synchronized. ...more »
It is a frequent occurrence that an idea is flagged as a duplicate and we cannot find an idea that we can identify as the duplicate. We are left with no choice but to return the idea to the Active status.
Please require the member who flags an idea as duplicate to find the matching idea they consider to be the duplicate so moderators can make an informed decision.
When we are searching our community ideas, we are almost always looking for ideas with Active or In Progress status. These are the ideas we work with and need to be able to act upon.
I understand that some searches need to look into the other statuses, so we need options for searches to include or exclude each idea status.
Today, Administrators can drill down into an idea and expand the list of Followers, the members who have chosen to follow the idea. This is valuable. We would like Moderators to also have access to the Followers of ideas. We would like there to be an Export Data Followers report to export the list of followers for all ideas. We would like to see similar features to be able to view the followers of members, and ...more »
We find the e-mail Author on the moderation interface for ideas to be very helpful, especially because this is currently the only way for a Moderator to deterministically identify a member from their display name.
It would be very helpful to have e-mail Author on all comments as well as e-mail Member on the member activity page when you drill down into a display name from anywhere in the user interface.
We love the new All Members moderation screen that allows searching. It comes much closer to what we need to identify members. Unfortunately, the search only searches the email address, which is not available to Moderators. They can only work from the member Display names, in general. Please ensure that this search reaches both the display name and the email address (the two values that are shown on the screen). ...more »
We would like to be able to assign a third type of community member. This member would be granted read-only access to the community but would not be permitted to vote on or enter content into the community. We have ideas communities that allow customers to voice their ideas for the enhancement of our products. Our policy is that only our customers may vote on ideas so internal members do not skew the data. We ...more »
The community selector menu (top, left of the universal top bar) shows communities that are administrated by the member, a separator, then communities of which the member is just a member. That feature makes sense. However, the communities appear to be presented in the order in which they were created rather than alphabetically by the community name in the menu. That makes the list look arbitrary. The lists ...more »
A simple request to redirect the URL for one of our ideas communities has gone unresolved for more than THREE MONTHS. We are an Enterprise licensee, and we cannot retire the ideas community until our customers are directed to the ideas community that replaced this one. We researched a solution that would require less than five minutes to implement and provided it to IdeaScale. That means IdeaScale is holding one of ...more »