why why why do i have to allow you to scim all my Facebook friends, contacts an email address to have the privileged of voting? this is not voter confirmation this is social media data mining thinly veiled as something useful.
The current Yammer integration is extremely limited as it requires a single connection from IdeaScale to Yammer.
A better approach would be to allow each individual user to connect their IdeaScale account with their Yammer account. This would allow user relevant IdeaScale events to follow into individual Yammer streams rather than simply dumping all events into a single community feed.
Viewing an Image attached to an idea is in today's web standards -- clunky.
Clicking on the tiny textlink instead of the image thumbnail to enlarge the image should definitely be easy to fix by adding the link to the thumbnail.
Another thing is the jumping to a new page when the image is opened instead of having some basic java script image gallery type window.
When an idea or comment is flagged for moderator review, based on the content, it would be beneficial if the moderators were able to remove the offensive text that triggered the idea / comment to be reviewed and then add it into the pool. This would allow us to retain the idea, but trim the unnecessary text. Currently, it appears as though we can either Accept or Reject the comment / idea, which aren't always ideal options. ...more »
Although we have considerable control over the look and feel of our communities through the custom theme settings, there is virtually no control over the look and feel of the notification email messages that are sent from them. There is very limited opportunity to adjust the content of the messages using the Languages & Strings fragments, but we cannot adjust the order in which they are combined. The only branding we ...more »
As a moderator, I've blacklisted certain commonly-duplicated terms to immediately send some ideas to the moderation queue. Unfortunately, 'pending' ideas aren't returned when I search for those specific terms, which makes bulk managing/merging of redundant/miscategorized ideas more complicated than it would be if they did appear here.
Currently you are only able to export all ideas or campaigns, however it would be great if you could export all ideas associated to a particular tag, rather than having to export all ideas then filter off what you require. eg export all ideas tagged under rosters.
Our company wants to add some information to ideas, such as our internal enhancement request tracking number, the product build number in which an idea is implemented, and internal notes on the idea verdict (e.g. why we rejected it, suggestions on how to implement it, etc.). We can add this information with custom fields, but we don't want our customers to edit them. The moderator should be the only one who can edit them. ...more »
There is a difference between an idea with a low feedback score due to few Up votes and one with strong polarization between Up and Down votes. Polarized voting suggests an area of intense interest with the need to address opposing viewpoints and not an idea without enough support to consider. It would be very helpful to be able to find those polarized ideas. If Popular is based upon net Feedback score, perhaps Hot ...more »
An additional voting scheme might be very useful, especially for public challenges like ours: a basic "like" option, like Facebook, with no "dislike" to vote down. Turns out the "disagree" opportunity has gotten a little nasty in a few cases. Some people are very competitive.
Intercom have proved that you need to be were the action is to provide truly great interactions with customers. Upgrading the existing Widget suite would be a great way to do that!
Adding a search settings field similar to programs like google chrome could be really powerful as it could give Admins access to all the settings around a particualr subject in one place. Some settings can logically fit under different areas or are moved in an update having a search field would make finding things a lot easier.