IdeaScale Feedback Forum Moderation & Administration

I'd like to see a filter date on the Member Data Report. At our organization we like to report back to leaders their team's activity in our community. Our community is over two years old now, so we are adjusting in a spreadsheet the ideas contributed by an employee each quarter. We would love to create a YTD report for this!

I'd like the ability to modify emails for each campaign, not at the community level

It would be great to be able to setup a report filter/criteria and have it email that out each week

In a large complex community with many campaigns running simultaneously - it would be very beneficiary to give Campaign moderators and Group Campaign moderators the ability to process member management. I.e. creating groups, allocations etc. this should include allocation of all community members

Could we have the function Automation builder extended to assign idea owners from a rule created by custom fields.

I.e.

Idea submitter selects A in submission - Idea is assigned to Reviewer no 1

Idea submitter selects B in submission - Idea is assigned to Reviewer no 2

Idea submitter selects C in submission - Idea is assigned to Reviewer no 1, 3 and 4

Please provide better analytics and metrics.

1. I would like to know how many people click through to the log-in page but are then lost.

2. I would like to know how many people have viewed the ideas. The current metrics for this are relatively useless in that I have no way of knowing if 30 views during a 30-day campaign are coming from 1 person visiting daily for the 30-days of the campaign, or 30 people visiting once.... more »

Is it possible to have a text field option in submission - nothing for the submitter to enter just an information field that you can add to e.g. Tags - provided that you want to add specific guide

Ideascale already has charts but I need more specific data for goal statements, the main charts that I think would be good for the community are about ideas entered per department per year, ideas approved per department & year, ideas implemented per department & year (attached file).

We clicked the “snooze” idea for a couple and selected for tomorrow. What should we expect to happen? Are we going to receive a reminder or does the idea displays in the search results again tomorrow?

The undo button disappears way too quickly and does not allow the user to undo.

Ideally, display a log so we know what was snoozed because the user may want to temporarily snooze and not wait until tomorrow to find their... more »

Currently on the Moderation dashboard you can only print/PDF 20 ideas at a time. Can that limit be raise to 100 or more?

I've just gone through an initial review of ideas and have merged a handful that will then go on to our Executive Team for review. It's frustrating that I have to create a separate Excel or Word document with the "child" ideas so that reviewers can read the descriptions rather than there perhaps being a tab next to "comment" and "attachment" in the parent idea that allows you to view the full description of the child... more »

It would be useful to have an option that allows Moderators to set a limit on the number of up-votes and down-votes that each community member can grant in the Ideate stage within any specific campaign. The default could be unlimited but having the option to set a ceiling would help the up-voting process yield more meaningful results for Reviewers and Evaluators.

SInce we do challenge specific campaigns often with manual groups - there is a lot a manual work in adding new members to groups.

My suggestion is to give the option to enable a campaign specific profile question - that would automatically add the person to a campaign group.

Currently, assignment triggers are limited. This creates a significant manual lift for mods/admins which can slow down the flow of ideas.

Idea Ownership is a great way to get stakeholders involved in idea development and flow.

I'd like to see us add some automation to the process of assigning idea owners. From the clients I've worked with here are a few ideas:
- group based assignment (similar to group based moderation)... more »

Many of the data exports are available by Campaign & Date range. Member export only has one option (ALL of them) it takes forever.

 

We want to be able to see the names/data of WHO is participating actively in a campaign so we know how successful it is and see what country they are coming from. Haven't found an easy way to do this.