Thank you very much for accessing our campaign! Please submit whatever idea is on your mind. Even if it isn't quite fully formed yet, we love the discussion around our product and often half-baked ideas can grow into great solutions through commenting and discussion!
People participating in Review-Assessment stages have noted that it would be useful to have a summary of the (total/up/down)votes that were cast during an Ideate stage. It is an important data point that they would like to see maintained however there does not appear at present to be a way to see this information in the interface (and confirmed by Rakhesh via support chat). Our workaround has been to email spreadsheets ...more »
We have a number of campaigns that are closed to new ideas, but remain open for the purposes of updating with progress from workshops or other forms of offline activity. The alerts keep telling us that we have 'aging ideas', but we know that, and may be missing out on other, more important alerts from campaigns that are currently more recent or active. @Whitney suggested the possibility of being able to temporarily mute ...more »
A 'completed idea' could be a complete pitch, proposal, or plan. It is a vague term and is not sufficiently distinct from 'selected'. Our goal is to help people move more ideas to implementation, so I suggest changing the term from 'completed' to 'implemented' throughout. see screenshot and attachment: https://screencast.com/t/uiMkBntwbyF We should also use the two terms in the same order consistently throughout. Selected ...more »
- Activity Trend: all upward trends, all downward trends
- monthly visitor: changes over time
- activity snapshot: campaign breakdown
The report here https://ideascale.desk.com/customer/portal/articles/1001369 shows how many votes an idea will get, and ties an idea to the user who generated it. This is helpful and our team is already using it to do some good analysis, but from what I can tell it doesn’t show who specifically voted for an idea [i.e. Idea #5 was voted for 18 times… and these 18 voters are ID# 1553, 123, 78, 15, etc.]. that specific user ...more »
This is a two part thought:
1) Instead of having "Stage Actions" in the Activity Trends graph, why not break out each stage type into its own activity type.
2) When this data is shown include both the pending stage tasks as well as the completed ones over time. That would be a cool way to visualize % completion as well as total activity.
"Once this is set up, any idea in a 'selected' or 'completed' stage will be tracked within the Outcomes Report. It is important to make sure you mark every stage correctly, as incorrectly marked stages may end up causing ideas to have incorrect timestamps for when they were selected and/or completed." This statement is in the FAQ, but where can we insert a safeguard in the software to minimize mistakes and confusion? ...more »
putting @whitney as a co-submitter on this one. We were looking at the graph for tracking number of ideas completed and she pointed out that it would be really cool to be able to set a target number of ideas on this graph.