Thank you very much for accessing our campaign! Please submit whatever idea is on your mind. Even if it isn't quite fully formed yet, we love the discussion around our product and often half-baked ideas can grow into great solutions through commenting and discussion!
some simple functionality that auto generates a url once a week with "5 interesting ideas" that they can share wherever would be most impactful within their organization. E.g. we could share it to slack
When IdeaScale user "follow" and idea on which they've commented, they receive emails when subsequent comments or attachments are left at the idea. (They also receive notification of idea status change).
Some online comment threads (blogs, forums, support portals) like IdeaScale's enable users to post directly back to the thread via the emails they receive. Would you please consider enabling this function?
As IdeaScale is being used worldwide, I find that there is a need to allow Moderators to be able to customize the sending/publishing of Email Digest notification to cater and suit to their local timing. For e.g. my daily email digest notification is usually sent out at 1.39am to 1.57am, SGT and it could cause a disturbance to those who keep their phone turned on all the time to receive important emails. Usually global ...more »
We have setup a moderator discussion board campaign in our community. This is effective for sharing ideas among moderators, to propose questions, and agree on solutions. Wouldn't it be neat if we could just chat with one another?
When creating custom fields we would like the ability to be able to have a selection determine the next set of available selections and so on down the tree.
Categories > One, Two
Locations > ABC, DEF, GHI, JKL
Selecting Category One only allows the user to select from Location ABC or DEF. Selecting from Category Two only allows the user to select from Location GHI or JKL.
I would love a way as a moderator to periodically (maybe monthly) review each campaign and create summaries. Read all the ideas, read all the comments, pull out trends and then make + communicate decisions on next steps. This would be separate from the day to day administration and be more focused on trends and learning that came from interactions such as comments and idea trends. An important part of this would be setting ...more »
Currently, the only way to search by moderator tags is to download an export. It's not available on the front-end search tools. This makes them pretty difficult to use. Can we add a "moderator tags" filter for moderators/admins only?
Currently, the 'Report Abuse' notification is sent to all moderators via email should a community user flag a particular comment/idea. Moderator will then have to approve the comment/idea again once checked there are no particular issues with this. Is it possible to make known the user who reported abuse or flagged the comment/idea to ONLY moderators? http://support.ideascale.com/kb/ideascale-setup/global-system-settings-abuse-notification-threshold ...more »
On occasion, we will have users in our community change the status of an Idea (ex: from Active to Duplicate) and we have no way of knowing "Who" changed the status. This is especially annoying when this happens 10+ times in one day to the same Idea (I think a user was playing games...). Ideally, this can be resolved by displaying a simple log on the Idea (probably only visible to Administrators) that displays what users ...more »
It would be much easier for a moderator to update idea states if there were bulk actions that could be performed. For example, in moderator view, each idea on a page of 25, 50, etc. ideas would have a checkbox, with a corresponding link at the top and bottom of each page to check/uncheck all. The moderator could then select a status from a drop-down to apply to all checked ideas, thereby mass-moderating a group of comments ...more »