IdeaScale Feedback Forum Ideas

We frequently see new Ideas entered where the author of the Idea does not remember to vote for it. It would be great if, upon submission of a new Idea, the author is prompted to Vote for it.

There is a use case where someone is entering a suggestion based on feedback from someone else (for example, Moderators seeding ideas into the system), but this is not the normal case... The author should be allowed to opt out of... more »

Currently, if a person is added to a community by mistake, there is no way to remove the person from the community.

 

Once a person is added to a community, they must exist under one of these three statuses: "Pending Approval", "Approved Member", or "Banned".

 

There is no way to remove a person if they aren't supposed to be on the list at all.

I would like to have the option to use (@) mentions in all stages - particularly in refine stage to give feedback to idea submitters directly using at mentions - instead of having to do it twice in comments and in refine

The categories top item is "All Ideas", but many users do not understand that is also the way to find the home page information.

 

Normally the banner at the top is used as the home, but in the customization case this really does not work well unless a div could be created for the area left of the name and login text.

 

Any thoughts for a better way to navigate home?

When moderating a comment the change status does not appear in the commends section until the page is refreshed. Though the top bar indicates the change has been made. This is an unexpected behavior. Both the notification and the comment being added should occur without a refresh so the page is complete once the moderation event is complete.

I would suggest IdeaScale adopts the First/Last initial in the profile picture as a UX pattern as the default profile icon picture. This provides some uniqueness for each person by default, but they still have the option to customize the profile picture if they would like to.

Add a paragraph line space after responses to custom questions in ideas. This will improve readability of idea details and summaries. joshyezzi

When the moderate idea link below the CTA block is at the bottom while scrolling the page, open the stages dropdown upwards since our current dropdown is not dynamic & does not fit in the display if opened downwards. (Just like our campaigns or tags dropdown on idea submission form) Please refer the screenshots attached for more details

In stage translation you can filter by stage type, but not campaign.
https://cl.ly/1f471N27241u

In Heading and Descriptions Translation you can filter by campaign
https://cl.ly/1J0W0v2Z453A

In this use case, the stages for the campaigns from last year are all mixed up with the stages for the campaigns for this year. It is hard to identify the ones that need attention this year and the ones from last year that can be... more »

Since yesterday, when you click on a campaign you are taken to the Trending Ideas Tab instead of the Description of the Campaign (About) which might confuse new members to IdeaScale as to what they need to do. It would be great if we as customers had the option to select whether we wanted our members to go to the About Page first when clicking on a Campaign.

We have received queries from our Users who are stuck at the "Set Your Password" screen as the software does not indicate what they are doing wrong e.g. typing in a shorter password than required. It would be great from a User experience point of view that the system indicates to them that the password is either non-compliant (e.g. Your password is too short; Your password requires a capital letter; Your password requires... more »

I would love the ability to search for members as well as ideas from the search bar. Sometimes you want to see all the ideas a member has contributed to a certain campaign. Or maybe you just need to find someone in order to “follow” them. Either way it’s kinda tough to locate people in the current system.

PROBLEM 1
Official responses by moderators are equiparated to other users' comments, and they are not visible in the homepage, but only in the single ideas' page.

PROBLEM 2
If you accept an idea, this idea is removed from the homepage (normally used to show recent, popular or hot ideas) and hidden inside specific tabs (in review, in progress, complete). This reduce the visibility of the accepted Ideas.

SUGGESTIONS
Make... more »

It would be great to have the url of the contact link for the community you are in be communityname.ideascale.com/contact

and Terms of Use - communityname.ideascale.com/terms

 

It is and expected behavior to be able to use main navigation as extensions for a domain like this.

 

This feature would make referencing the contact us information so much easier when you are a moderator.

When reviewing a list of members from the member search, It would be nice to see the last time that member has logged in. It currently shows when they registered, but not when they last logged in. Additionally in the search for member perhaps have an option to find all users who have not logged in since #date# so that we could contact these with some marketing material to restart their participation. Currently the... more »