The new idea/ new comment email notification does not specify what campaign it was submitted to. I think this would be a good idea to give the notifications more context when you're reading them.
@mentions in all stages Selected
I would like to have the option to use (@) mentions in all stages - particularly in refine stage to give feedback to idea submitters directly using at mentions - instead of having to do it twice in comments and in refine
User subscribe to campaign Implemented
Allow a user to set up a notification for specific campaigns so that they receive an (instantaneous) email notification when an idea is posted in that campaign.
So they could immediatelly see on what ideas others voted, what has been commented etc. etc.
My clients are currently a bit confused because they don't really know what to do when coming to the plattform. Seeing stuff that is currently discussed, commented, voted on etc. would help them to find their way... more »
For example, when submitting an idea, we have one of the following categories to be assigned any idea: "Medical", "Logistics", "Finance", "Human Resources"...
We would like then users to subscribe for notifications within categories by their choice (ex: Medical and Logistics).
Thus the person will receive notifications only... more »
Add the ability to have a sort that would be similar to a feed showing the ideas with the most recent activity first. This way ideas that were commented on or voted on would pop to the top of the list.
Currently when a user receives email, only the Community name is in the subject line. In my company, each department is running their own Campaigns and they are not familiar with the Community name. So the users end up deleting emails, send to junk or report as phishing.
Create an option to use the Campaign name in the subject line instead of the Community so that its recognizable. 😀
We would prefer it, having this modus, but only the admin user is receiving the approval notification emails,... more »
Imagine you have a group of senior leaders, community admins could set... more »
I would like to have a way to turn off email notifications pushed to idea submitters. I toggled all of the email options off in my community and reset all profiles to default for these options but my users continue to get email comments. The folks from IdeaScale Chat Support have explained that is part of the design of the platform. Please fix this. joshyezzi
During submission it would be extremely valuable to be able to create @ mention custom fields.
Could be used for the submitter to notify a manager - could also be an email field where the system then automatically sends a notification.
For e.g. my daily email digest notification is usually sent out at 1.39am to 1.57am, SGT and it could cause a disturbance to those who keep their phone turned on all the time to receive important emails.
Usually global... more »