IdeaScale Feedback Forum Ideas

Many customers have asked for "Poker Chip" style voting whereby each user in a community is limited in the number of votes they can allocate to an idea. This is especially ideal for product development, whereby it can be difficult to ascertain from your audience which product/feature idea is most important to your user base.

This is what we have in mind:
-Add vote breakdown so the community can see if an idea is popular... more »

On occasion, we will have users in our community change the status of an Idea (ex: from Active to Duplicate) and we have no way of knowing "Who" changed the status. This is especially annoying when this happens 10+ times in one day to the same Idea (I think a user was playing games...).

Ideally, this can be resolved by displaying a simple log on the Idea (probably only visible to Administrators) that displays what users... more »

Currently, if a person is added to a community by mistake, there is no way to remove the person from the community.

 

Once a person is added to a community, they must exist under one of these three statuses: "Pending Approval", "Approved Member", or "Banned".

 

There is no way to remove a person if they aren't supposed to be on the list at all.

There's no way for my team to translation moderate custom question answers. There's the option to translate the question itself but we've run into bad dynamic translation in the answer section and no way to edit it.

The new idea/ new comment email notification does not specify what campaign it was submitted to. I think this would be a good idea to give the notifications more context when you're reading them.

Have a setting that allows Moderator accounts, to not appear as the Top Innovators in the Community Infographic (and other reports), similar to the Keep off Leaderboard setting.

Wouldn't it be great if we could tag or label an idea with a cetain word or topic and the idea would be routed to the person responsible for that topic...And then that person would have moderation permissions for that idea.

Give Moderators the ability to promote a Comment from the Comment stream to be part of the idea detail. Thinking about Moderators that want to communicate to Members that an idea has (or has not) moved forward. This selected comment would be "elevated" by a Moderator. Any comment from any Member could be elevated, not just from Moderators. This feature will be open ended so it could also be used if you have a great... more »

some simple functionality that auto generates a url once a week with "5 interesting ideas" that they can share wherever would be most impactful within their organization. E.g. we could share it to slack

There have been a few questions asked if it is possible for moderator notification refinement. Some moderators just want to be notified about certain topics. It should be possible to be able to assign moderators or allow moderators to opt into only being notified when specified categories are submitted to for either comments, ideas, or both. With at least one moderator to be notified of miscategorized or neglected... more »

RedwoodCU.ideascale.com would like to control more specifically how points are awarded. The people in their community are really competitive and want to rack up a lot of points. Need to be able to close the loopholes so that users don't cheat the system by voting or commenting willy nilly. They want the votes to reflect the true values of the people and not be confounded by the gamafication.

I think it'd be useful to have duration-based stage automation. In other words, have automation rules that admins can set up to automatically move an idea from Stage X to Stage Y after XX days of inactivity or since submission. This would help moderators in high-volume communities clear out old or inactive ideas. Our lookback notifications help on the user/submitter side, but if those users don't take action, we don't... more »

I like that there have been some new changes to the dashboards, but now it's very hard to find ideas that have been flagged and that go into the "pending" stage. Before, it was very easy to tell which ideas had been flagged and why, whereas now the chat-looking dashboard shows all ideas that have had any changes and can't be filtered (which can be a challenge when you have 1000+ ideas in the community).

Would love an option to change ideas from private to public. When you are willing to disclose you can. If you have any engagement in mini competition and would like to reveal the ideas to all after for voting.

Cloning doesnt count because it doesnt clone refine stage data. So you loose all the data they wrote to their private ideas.

Ps: Team funnel stage creates teams but they have no way of communicating inside the... more »

We love the new All Members moderation screen that allows searching. It comes much closer to what we need to identify members.

Unfortunately, the search only searches the email address, which is not available to Moderators. They can only work from the member Display names, in general.

Please ensure that this search reaches both the display name and the email address (the two values that are shown on the screen).... more »