Showing 4 ideas for tag "automation"

Moderation & Administration

Duration-based stage automation

I think it'd be useful to have duration-based stage automation. In other words, have automation rules that admins can set up to automatically move an idea from Stage X to Stage Y after XX days of inactivity or since submission. This would help moderators in high-volume communities clear out old or inactive ideas. Our lookback notifications help on the user/submitter side, but if those users don't take action, we don't... more »

Moderation & Administration

Automated assignment of idea owner

Currently, assignment triggers are limited. This creates a significant manual lift for mods/admins which can slow down the flow of ideas.

Idea Ownership is a great way to get stakeholders involved in idea development and flow.

I'd like to see us add some automation to the process of assigning idea owners. From the clients I've worked with here are a few ideas:
- group based assignment (similar to group based moderation)... more »

Moderation & Administration

Option for sending custom e-mails when the idea enters to the next stage

Option for sending custom e-mails when the idea enters to the next stage in a particular campaign
This email trigger feature could be integrated into stages settings or an action item in the Automation builder
(The campaign user group is different - why use the same message for all)
Request from Elsevier

Moderation & Administration

Automation builder from Custom fields

Could we have the function Automation builder extended to assign idea owners from a rule created by custom fields.

I.e.

Idea submitter selects A in submission - Idea is assigned to Reviewer no 1

Idea submitter selects B in submission - Idea is assigned to Reviewer no 2

Idea submitter selects C in submission - Idea is assigned to Reviewer no 1, 3 and 4